Guarantee
Lifetime warranty for the Robicomb®
Thank you for choosing the Robicomb® to fight and prevent lice infestation in your school or family!
Liceguard® LLC makes every effort to ensure that its products are manufactured without any defect. However in the rare event of a defect due to faulty workmanship or materials we guarantee to repair or replace the product or any part free of charge.
Liceguard offers a lifetime guarantee also for reasonable wear & tear.
In order to exercise successfully this guaranteed service you need to follow the following steps:
- Register the product within one year of purchase date (only for product sold in the United States):
- Fill out the card below
- Include a copy of your purchasing receipt (you may keep the original) showing the store name and the item.
- Send (A) and (B) by post or by email (info on the form below)
- When a problem with the device occurs contact our customer service by phone (1-888-994-8213 M-F 8AM-8PM EST) or by email (support@liceguard.com) to explain the issue. If the problem cannot be resolved a replacement will be mailed to you upon the receiving of your defective comb or part (shipping cost of defective unit is the responsibility of the customer).
LIFETIME GUARANTEE REGISTRATION CARD:
Follow the instructions on top of this page and fill out the card below:
Name:__________________________________
Street Address:___________________________
City/ State/ Zip:____________________________
Email:___________________________________
Purchase date:_____________ Store:_____________
Mail card and receipt to: Liceguard Guarantee, 590 Hillside Ave., Needham, MA 02494
OR
Email a scan of the card and receipt to: support@liceguard.com
Thank you,
LiceGuard Team
