Guarantee

Lifetime warranty for the Robicomb®

Thank you for choosing the Robicomb® to fight and prevent lice infestation in your school or family!

Liceguard® LLC makes every effort to ensure that its products are manufactured without any defect. However in the rare event of a defect due to faulty workmanship or materials we guarantee to repair or replace the product or any part free of charge. 

Liceguard offers a lifetime guarantee also for reasonable wear & tear. 

In order to exercise successfully this guaranteed service you need to follow the following steps:

  • Register the product within one year of purchase date (only for product sold in the United States):
    • Fill out the card below
    • Include a copy of your purchasing receipt (you may keep the original) showing the store name and the item.
    • Send (A) and (B) by post or by email (info on the form below)
  • When a problem with the device occurs contact our customer service by phone (1-888-994-8213 M-F 8AM-8PM EST) or by email (support@liceguard.com) to explain the issue. If the problem cannot be resolved a replacement will be mailed to you upon the receiving of your defective comb or part (shipping cost of defective unit is the responsibility of the customer).

LIFETIME GUARANTEE REGISTRATION CARD:

Follow the instructions on top of this page and fill out the card below:

Name:__________________________________

Street Address:___________________________

City/ State/ Zip:____________________________

Email:___________________________________

Purchase date:_____________ Store:_____________

Mail card and receipt to: Liceguard Guarantee, 590 Hillside Ave., Needham, MA 02494
OR
Email a scan of the card and receipt to: support@liceguard.com

Thank you,
LiceGuard Team