Refund policy

We have a non-return policy. Please see below for more details. You can always contact us with any questions through our contact us form here.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipment Lost

Please contact us through our contact us form here and supply your order number so we can investigate the issue.

Exceptions / non-returnable items

We cannot accept returns on sale items or gift cards.

Exchanges

We do not offer exchanges.

Refunds

We will notify you once we’ve received and inspected your case, and let you know if the case was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your case, please contact us here.